Announcement
Please visit https://www.etsy.com/shop/Nanastutus for custom tutus and more. This is my mothers store and she will carry Hannahs designs and has permission to recreate any of our designs.
Lisa
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Reviews
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Kandra on Jan 23, 2014
1 out of 5 starsThis has been the worst experience of my entire year long wedding planning. I ordered on 12/06/13 (I had been communicating with someone for months that told me to hold off hold off. (They never mentioned the company was going out of business). These were my dream dresses so I was forced to order immediately by 12/06/13, for babies!! I did, got the expect 4 weeks including delivery. Awesome. Six weeks go by, no dresses. I asked for an estimate, was told "I'm working in it. I don't know why it says 4 weeks" That rudely, no estimate. The end. Another week goes by, nothing. I emailed, got no response. The dresses shipped the next day, from 3 hours away from my home. Here it is four days later, no dresses. I paid for dresess 7 weeks ago, still have to find matching shoes. Am getting married in 3 weeks!!!
HannahsTutus responded on Feb 2, 2014
This buyer was informed that our store was going out of business when she ordered the dresses, we hesitated taking the order but she really wanted the dresses. Our make time is based on business days and does not include weekends or holidays in which there were many of those during this time. We also state that the make time is an estimate and to always ask us, every time a convo was sent it was replied to very promptly. This was the last order we took prior to our business closing and their were many dress orders in front of this customers. In the 7 years of our store being open we have never rcvd any negative feedback. We could of refused the order but since the bride was really wanting the dresses we worked to get these done for her.
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Lavonshea on Nov 8, 2013
5 out of 5 starsVery excellent. The tutu look just like the picture and it arrive on time
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Jackie on Oct 2, 2013
5 out of 5 starsReceived very quickly! Love love love it!! Super cute - this is my second tutu from Hannah's Tutu's!
About HannahsTutus
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Lisa W.
Owner
Seven years ago I left a career to stay home with my first child, in the year that followed I learned all about the girly ways of life with our beautiful girl Hannah and hence Hannahs Tutus emerged!
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